We are committed to protecting our customers’ privacy, and we do our best to be transparent about the information we collect from website users. Please review this policy for your peace of mind.
If you would like to view the information (if any) that we hold on you, please firstname.lastname@example.org. We aim to respond to information requests within 1 month of receipt. Any inaccuracies you report to us will be rectified as quickly as possible, and we will usually be happy to delete your personal information upon request (except in special circumstances).
If you place an order via the Unique Knit and sew website, you will be required to input the following information:
- Your email address
- Your first name and surname
- Your billing address
- Your delivery address
You may also provide us with additional information if you wish – for example, you will have the option to input the name of your company if you are ordering on behalf of a business.
All of the details you enter during the purchasing process are collected for the sole purpose of processing and dispatching your order. Additionally, we may contact you after your products have been delivered to ask you to review your experience. You will not be added to any mailing lists without your permission, and we will not send you any correspondence that is not related to your Unique Knit and sew order.
If you choose to contact us using the enquiry form on our website, we will collect the following information:
- Your name
- Your email address
- Your telephone number
- Your address (optional)
- Any other information you choose to supply in the body of your message
This information is collected for the sole purpose of processing and responding to your enquiry. Again, you will not be added to any mailing lists without your permission, and we will not send you any correspondence that is unrelated to your enquiry.
We try to ensure that all personal information we hold is accurate and up to date. We hold this information securely and in accordance with the relevant laws, including the General Data Protection Regulation (GDPR).
This website uses Sage Pay to process online payments securely. Your card details are never stored by Unique Workwear, and all details are transferred using SSL encryption.
When you contact Unique Knit and Sew or place an order via our website, you will have the option to join our mailing list. Subscribers are sent promotional emails containing product information, special offers, and other updates from Unique Knit and Sew.
We use MailChimp to manage our mailing list. Subscribers can unsubscribe from our mailing list at any time by clicking the ‘unsubscribe’ link that appears in all of the promotional emails we send.
As a company we use a third party provider to collect reviews to improve the customers experience and to monitor how we are doing as a company.
If you give us permission to add you to our mailing list, we will never share your email with other organisations or send you any emails that are not relevant to Unique Workwear.
Like many website owners, we use Google Analytics to anonymously monitor traffic and user behaviour on our website. This tool does not collect any personally identifiable information. However, if you do not want to be included in our Analytics data, you can .
We take the risk of internet fraud very seriously. If we believe that an order has been placed fraudulently or that our website has been abused in any way, we reserve the right to share information with third party fraud prevention companies (including banks) and the police.